What Are Auto Recalls and How Can Genesis of Schaumburg Help?

If you have been contacted recently by Genesis regarding a possible recall on your vehicle, Genesis of Schaumburg is here to not only help, but inform you on what recalls are and how they affect you. Automotive recalls can be confusing and can ultimately seem daunting. If you’re still unsure what exactly a recall is, continue reading below.

What is a recall?

A recall is when the manufacturer of your vehicle or the National Highway Traffic Safety Administration (NHTSA) itself identifies something within your particular vehicle that poses a risk to motor vehicle safety and may exist in a group of vehicles that are of the same design or manufacturer, or items of equipment that are of the same type and manufacturer.

If any of these criteria are met, you probably have a recall on your hands. Recalls mean that manufacturers are required to fix the problem by either repairing it, replacing it, offering a refund, or in rare cases even repurchasing the vehicle.

If your vehicle does have a recall that means that your manufacturer will be in contact with you via mail notifying you of the recall. They will also provide you with interim safety guidance. At this point we recommend you give us at Genesis of Schaumburg a call so that we can take care of any service repairs that are needed.

How we help

We at Genesis of Schaumburg aim to assist you with whatever you may need in the event of a recall on your vehicle. We have extended our service to our online platforms so that you can complete the process from the comfort of your own home in a quick and efficient manner.

Our online recall lookup tool allows you to look up your vehicle’s VIN number to see if there has been a recall on your vehicle without ever leaving home. Our team of experts will then be in touch to determine if your MINI has in fact had a recall placed on it.

The goal behind our recall service and department is to ease your worries and have us do the heavy lifting. Genesis of Schaumburg doesn’t just look to sell you a car and that’s it. We are here for you through the entire process, like family.

To learn more about how Genesis of Schaumburg can assist you in the event of a recall click here or give us a call at 847-230-8231.