What is Patrick Direct in Schaumburg, IL?
We’re open to help Shop, Test Drive, Service & Order Parts all from home!
Genesis of Schaumburg is working hard to build long lasting relationships with our customers. We know the buying and service experience hasn’t been easy. The introduction of Patrick Direct is to make it easier for you. Take a look at how easy it is.
Patrick Direct and Buying Experience
We drive for miles upon miles in our cars. When it’s time to buy a new car, don’t you want someone going that extra mile for you?
At Genesis of Schaumburg, we care about your customer experience and with “Patrick Direct” we’ve made it easier and faster for you to buy your perfect vehicle.
Here’s how it works:
Choose your perfect vehicle in our inventory; then you decide the next steps
- Need to talk with someone about price? – click “Let’s talk price” and member of our team will reach out to you and gather some information to help you get the best price available.
- All ready to go? – click “Let’s test drive” and a member of our team will schedule a date & time to have you test drive your vehicle either at Genesis of Schaumburg or a client advisor can easily bring the vehicle to you.
- Need to research payment options – click “Let’s Create My Payments” our easy to use online payment tool allows you to determine your payment, money down & trade-in amount of your current vehicle. You can even start the credit applications process all prior to your visit saving you precious time.
- Want to expedite the process even more? You can simply call us at 847-230-8230 and our team will get right to it.
Whatever choice you make, we promise our team will help make your buying experience exceptional.
When your car shopping & buying experience is that great, it’s a Patrick Thing.
Patrick Direct Service Experience
We’re making it simple to service your new or used Genesis here at Genesis of Schaumburg because we understand sometimes 24 hours isn’t enough.
Doesn’t it make sense to service your vehicle with some you can trust? Our Genesis factory trained service team will take good care of the biggest buying decision you make next to buying a home.
Our team uses only Genesis approved parts that help keep your Genesis running like new. Plus, you have a dedicated phone number anytime you have questions or would like to schedule your Patrick Direct service.
Here’s how it works
- Dial 847-230-8231
- A Patrick Direct representative will help you schedule a date, time and pick up convenient for you.
- Once your vehicle arrives, a Genesis of Schaumburg service advisor will check your vehicle in and send you an alert.
- Once your vehicle has been assigned to a technician they will inspect and begin performing the scheduled service. If the technician has additional recommendations to keep your Genesis healthy your service advisor will contact you with the details.
- Once service has been completed your service advisor will alert you. If special arrangements are needed to return your serviced vehicle one of our Patrick Direct representatives will contact you to schedule return
When servicing your Genesis is that easy, it’s a Patrick Thing.
Taking care of you every day, that’s the Patrick Promise!