You may have received a letter from Genesis stating a given concern with a certain model, year, and VIN range.

If you are worried that your vehicle may have a recall, please contact us through the form below. Once your information is submitted, a member of the Service Department will contact you regarding any recalls your vehicle may have.

If you would like to schedule service for your vehicle due to a recall, please click below.



Request Recall Information about your Vehicle

Contact Information

Genesis of Schaumburg

1020 E. Golf Road
Directions Schaumburg, IL 60173

  • Sales: 847-230-8230
  • Service: (847) 230-8231
  • Parts: (847) 230-8232

Service Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:00am - 4:00pm
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00am - 9:00pm
  • Tuesday 9:00am - 9:00pm
  • Wednesday 9:00am - 9:00pm
  • Thursday 9:00am - 9:00pm
  • Friday 9:00am - 9:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:00am - 4:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:00am - 4:00pm
  • Sunday Closed